Techknowman will repair or replace defective component and pay replacement-shipping cost to the customer. Shipping to Techknowman is the customer’s responsibility, however costs or reimbursements to the customer will happen if after the device has been received and is tested faulty by reasons not contained in the warranty-voiding list below and the shipment method is pre-arranged. Techknowman will not pay for next day, second day or similar shipping methods. The customer must insure the package to cover 100% replacement cost. Techknowman will not be responsible for lost shipments.

International customers (outside the US)

The complete kit is covered by a 30-day warranty. The 30 days starts from the time the shipment is received. 37 days will be given from the ship time for packages that are shipped in a way that is not track able.

Techknowman will repair or replace defective component(s). Shipping to Techknowman is the customer’s responsibility. The customer must insure the package to cover 100% replacement cost. Techknowman will not be responsible for lost shipments. Depending on the customer’s location Techknowman may reimburse or credit the customers shipping costs. This is hard to guarantee due to the fact that shipping costs can exceed the value of the part or entire kit. Techknowman will work with the customer to help with any problems.

The warranty on any part of this kit is void if any of the following applies.

Removing the lamination sheet.
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Trimming and or damage to the lamination sheet.

Trying to or removing the cable or damage to the hot seal protecting the cable to EL sheet connection

Cutting the EL connection cable shorter than 2 inches.

Bending the EL sheet causing a crease. Or tighter than a 4" (100 mm) radius.

Running the Inverter at any voltage above the stated maximum listed in this document.

Using a unregulated wall adapter (Wall wart) See "Using a wall adapter"

Excess exposure to moisture or getting wet.